Private Estate Manager

Employment Type: Full-time
Work Schedule: 5 days per week
Work Arrangement: On-site
Experience: 3–6 years (5+ years of relevant experience working with HNWI/UHNWI principals is required)
Contract Type: Employment Contract
Compensation: Monthly package negotiable, depending on the candidate's experience and qualifications
Benefits: Visa sponsorship following successful completion of the probation period

About the Role

We are seeking an experienced and highly professional Villa Manager / Private Estate Manager to oversee the comprehensive management and day-to-day operations of a private luxury residence in the UAE.

The successful candidate will be responsible for ensuring the highest standards of property management, operational efficiency, maintenance, and personalized service. This role requires exceptional organizational and leadership skills, a proactive approach, strong attention to detail, and the ability to anticipate and meet the needs of an HNWI/UHNWI family.

The ideal candidate will combine extensive experience in luxury hospitality or private estate management with strong operational, administrative, financial, and people management capabilities.

Key Responsibilities

• Overall Estate Management: Oversee the entire operation of the private residence, including housekeeping, drivers, technical maintenance, landscaping, and other operational services, ensuring exceptional service standards at all times.
• Vendor and Contractor Management: Coordinate and supervise external contractors, service providers, and maintenance companies, ensuring compliance with quality standards, contractual obligations, and operational requirements.
• Budgeting and Financial Control: Develop, manage, and optimize the residence's operational budget, monitor expenditures, and provide transparent financial reporting directly to the property owner.
• Administrative Management: Oversee all administrative matters, including contracts, property documentation, asset inventories, records, and engineering infrastructure documentation.
• Team Leadership: Recruit, train, develop, and manage residential staff, fostering a professional and service-oriented team culture.
• Service Standards and Quality Control: Establish and implement operational procedures, SOPs, checklists, reporting systems, and KPIs to ensure consistent service quality and accountability.
• Property Maintenance and Inspections: Conduct regular property inspections and ensure the residence is maintained to impeccable standards of cleanliness, presentation, safety, and functionality.
• Technical and Engineering Systems: Oversee the operation and maintenance of all essential systems, including electricity, water supply, HVAC, and other technical infrastructure, ensuring reliability and cost efficiency.
• Stakeholder Management: Liaise effectively with property management companies, contractors, government authorities, and other external stakeholders, including coordinating permits and resolving complex operational matters.
• Personalized Family Support: Coordinate drivers and transportation, liaise with the Personal Assistant, manage family requests and special assignments, and ensure a high level of personal service.
• Availability and Confidentiality: Maintain a high degree of flexibility and availability, including 24/7 emergency responsiveness when required, while exercising the utmost discretion and confidentiality in all matters concerning the family.

Requirements

• Higher or secondary education. A degree or qualification in Hospitality Management, Hotel and Restaurant Management, Estate Management, or a technical discipline is preferred.
• At least 5 years of relevant experience managing private residences, luxury estates, or providing executive-level support to HNWI/UHNWI individuals and families.
• Proven experience in managing household operations, service teams, contractors, and external service providers.
• Advanced English proficiency (mandatory).
• Strong understanding of property maintenance, building systems, renovation, and repair works.
• Experience in operational budgeting, financial reporting, contract management, and administrative control.
• Excellent leadership, organizational, and interpersonal skills.
• Ability to manage multiple priorities and perform effectively under pressure.
• High level of discretion, integrity, and professional confidentiality.
• A proactive, hands-on approach with exceptional attention to detail and the ability to respond quickly to changing priorities.